Adult Mental Health First Aid – Online

I really enjoyed the course and it has given me more confidence in helping people with mental health issues.

Course outcomes

As an MHFAider® you will be able to:

  • Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention 
  • Encourage a person to identify and access sources of professional help and other supports
  • Practise active listening and empathy 
  • Have a conversation with improved mental health literacy around language and stigma
  • Discuss the MHFAider® role in depth, including boundaries and confidentiality 
  • Practise self-care
  • Know how to use the MHFAider Support App® 
  • Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England  


The course is usually priced at £325 but we can offer discounts to those on low incomes. Please get in touch if this applies to you.


This is an online course structured across four flexible sessions.  Each session is a maximum of 3hrs 45mins and sessions can be delivered within a two week period. There is 14 hours of content in total.​  

Learning takes place through a mix of instructor led training, group discussions, individual and group activities.

Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan.

We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn.


On completion of the course, you will get:

  • A hard copy workbook to support your learning throughout the course
  • A digital manual to refer to whenever you need it​ after completing the course
  • A wallet-sized reference card with the Mental Health First Aid action plan
  • A digital MHFAider® certificate  
  • Access to the MHFAider Support App® for three years 
  • Access to ongoing learning opportunities, resources and exclusive events ​ 
  • The opportunity to be part of the largest MHFAider® community in England 

Course structure

Session One
  • Mental Health First Aid ​and the action plan 
  • The MHFAider® role ​and self-care 
  • Helpful and unhelpful language ​ 
  • Useful models to support the role  
Session Two
  • What influences mental health? ​ 
  • What is anxiety? ​ 
  • Crisis first aid 
  • Active listening and empathy ​ 
  • What are eating disorders? ​ 
  • What is self-harm? ​ 
  • What is substance misuse? ​ 
Session Three
  • Applying the Mental Health First Aid action plan 
  • What is depression? ​ 
  • What is suicide? ​ 
  • Crisis first aid ​continued 
  • What is psychosis? ​ 
Session Four
  • Recovery and lived experience ​ 
  • Boundaries in the MHFAider® role 
  • Moving forward in the MHFAider® role ​ 
  • My MHFA action plan ​ 

The discussion and information given in the course was great. Time given to allow others to share their experiences and findings was just right. The manual is great, I intend to be reading it frequently and absorbing more information over time. The case studies and videos were really helpful to cover situations that we might not have come across before. Although I am not too tech’ savvy, I managed to find my way around the online format and thought it was clearly presented. James was very approachable and if I had a course problem, I felt happy that I could contact him directly for help which was reassuring.

online mental health first aid